Virginia – 3/8/2023 – Hart Nissan is awarded a 2023 Dealer of the Year Award in Virginia by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. (NYSE: CARS). The Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that consistently exceed consumer expectations across all dimensions of the dealership experience, including speed, transparency, trade-in and financing experiences, and more.
“DealerRater.com, which collected more than 1.1 million customer reviews in 2022, provides a dealership with real-time feedback on their customers' experiences. The dealers and their teams that excel are ones who adapt quickly to evolving shopping expectations and step up to meet consumer needs with outstanding service. This past year, Hart Nissan stood out among its peers for providing a top-notch experience,” said DealerRater General Manager Jamie Oldershaw. “Car shoppers' interactions with dealerships begin and end online, which is why it is imperative for dealers to think about how they provide exceptional service at every stage of the car shopping journey. The most successful dealers like Hart Nissan understand the value of a quality virtual showroom that carries over into the in-store experience and then concludes with the shopper sharing their feedback with others through an online review. This approach is what differentiates our award-winners from their competition.”
DealerRater helps dealers build their online reputation and connect shoppers with their top salespeople virtually to ensure that the experience is established before the shopper walks through the doors. Award-winning dealers encourage their car shoppers to leave reviews that will help build a dealer's online reputation and ultimately generate new customers.
“Earning the Dealer Rater and Cars.com Dealer of the Year award for the 4th year in a row is such an honor! At Hart Nissan, it has always been our goal to create raving fans, and it is obvious that we have achieved this once again! Our customers have spoken, and it has been an honor to serve them as their Nissan Dealer in Central Virginia!!”
DealerRater Dealer of the Year Award Methodology
The DealerRater Dealer of the Year Awards are presented annually to the top U.S. and Canadian car
dealers with 25 or more reviews based on categories such as customer service, quality of work,
friendliness, pricing and overall experience, key drivers of repeat and referral business. The scoring
algorithm considers the dealership’s average DealerRater star rating as well as the total number of
reviews written about the dealership during the 2022 calendar year.
Visit DealerRater.com for a full list of winners, U.S. and Canada.
ABOUT DEALERRATER
DealerRater, a Cars.com company, is a leading car dealer review and reputation management platform
that empowers dealerships to efficiently grow their brands by accelerating, automating and amplifying
positive review generation across digital channels. By offering a product suite that allows qualified
dealerships to manage their digital presence and build and maintain their online reputation, DealerRater
helps dealers drive new customer connections every day, achieve higher SEO rankings and, ultimately,
generate higher-quality leads that close, faster.
Founded in 2002, DealerRater reviews cover 44,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers, that reaches an audience of more than 34 million consumers each month.
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Hart Nissan's mission is to provide unmatched service to our customers, employees, and communities. The values of integrity and transparency are hallmarks of our brand, as well as being outstanding in everything we do.
Our organization’s focus is to create a “raving fan culture” for our employees and customers. We are creating a team environment so our team members can support one another in achieving their personal and organization’s outcomes. Going the extra mile for our employees and customers is not a motto but a way of life at Hart.
We actively participate in community events and support local charities and causes such as the Leukemia
and Lymphoma Society, Equality, and local sports teams because;
“Giving is the secret to getting”
Hart Nissan offers the excitement of the new Nissan lineup with vast options of certified used vehicles. We offer a state-of-the-art experience that gives transparency, client information protection, as well as an expedited buying process. Our service department boasts a world-class experience backed by professional advisors supported by Master Nissan Technicians equipped with the latest in technology.
Our Hart Pre-Owned Center is conveniently located nearby and has a diverse selection of quality Pre- Owned Vehicles inspected by master technicians. Looking for something a little "off-menu"? We customize vehicles too!
The spirit of our company was founded over 30 years ago and started with $800.00. This entrepreneurial spirit is what drives our growth and why Richmond’s All-Stars are coming to Hart.
Our employees, or as we like to affectionately call them "Hart Beats", are the core of our service to others.
It is our core belief that in order to meet our organization’s potential, we need to have team members that are committed to being the best, every day, regardless of the circumstances. We are assembling a team that looks for ways to “make things happen” instead of “making excuses for why things do not happen”... Life rewards action, and our correct and timely actions create our success.
Press Contact:
Hart Nissan
Phil Englander
phil@hartautogroup.com
(804) 417-2590